So, I didn’t take a full lunch break today (and let’s be honest I never do) in part to write some very well deserved nasty grams. Now I’m a firm believer in the rights of the consumer when being thwarted by big business, but I’m not much of a complainer, really I’m not. I don’t like to send things back in restaurants and I abhor people that complain seemingly for the purpose of getting something for free. (Although I did get a free month of internet service from Charter because of the power of the blog… but I digress.)
I believe it isn’t fair being mad at someone and not telling them why and I believe this to be equally true when dealing with giant corporate monsters too. You don’t get to have a beef if you aren’t willing on giving someone some opportunity to do the right thing, and honestly, if I were a business owner I would like to know if there were a complaint. I like to take care of the little guy. This time the little guy is my grandmother. I’ll let this nastygram speak for itself. Read the rest of this entry »
