And so does playing the man’s games. I’d love to have ANY option for internet service other than Charter. But alas, my personal situation necessitates playing the “man’s” silly, torturous games.
As you may well know, I have recently added wireless internet service to my apartment. I know, the last human on the planet to do so, but I’m here and connected and all is right with the universe.
I had Jeff take charge of the task because he knows a little bit more about this stuff than I do, he’s the man, he has more during the week “free” time (and actually, his time isn’t so much free, but being his own boss, he can put off his own list of things he has to get done and wait for a cable guy so I don’t have to take any time off of work- which is very nice considering how long it took and how frustrating it was.) Besides, he has been wanting me to get connected for much longer than I have even been interested- so there. We tried to shop around, but as I have no land line (and honestly no need for one) the only option we had was to go with the cable company I’m already using, Charter. Boooo. (That or hack into the neighbor’s wireless, however, being as we don’t have the know-how for such an operation and it is morally wrong, we had to succumb to ‘the man’ and sign up.)
We had an appointment set for Tuesday, but since Jefe didn’t know the last 4 digits of my social, by the time I called them back to ok everything, they had lost our had no record of our appointment. This bumped us to Friday. Fine, I can wait a few more days, right?
Friday comes along and they send this VERY new technician. Like his third day on the job. He had never installed wireless. EVER. He commented that the disk he had was too big for my drive- then Jeff showed him how to click the disk into place and all was apparently fine, FOUR HOURS LATER. It was all very frustrating, but I’m connected and I’m grateful.
Charter sucks. So do their technicians, and their customer service- as far as appointments go. However, when I couldn’t log on because the code was ridiculously long and handwriting illegible, the customer service rep got me right on that night. Having the wireless internets so I can surf and blog from the comfort of my bedroom or the couch or the kitchen is very, very wonderful.
